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Spiritual Care & Music Therapy | Language and Communication Services | Mail and Flowers | Newspapers and Books

Spiritual Care & Music Therapy

Spiritual Care and Music Therapy is a department with two distinct disciplines—Chaplains and Music Therapists—each working from their areas of expertise for the same purpose, namely, top-quality care for our NorthShore patients and their loved ones.

As part of its effort to provide excellent patient care, NorthShore recognizes that every patient must receive comprehensive care.  Clinically trained, board-certified Chaplains from the Spiritual Care and Music Therapy Department provide support to meet the spiritual, emotional and cultural needs of each patient as it relates to his or her present medical condition.

Spiritual Support from the Chaplain

The goal of Spiritual Care services is to engage the spiritual dimension of people, their beliefs, faith, culture, values, and religious practices for healing, well-being and growth. When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from the Chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury.  NorthShore’s Chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

To reach a Chaplain or to request Spiritual Care services at Glenbrook Hospital, please call 847.657.5773. Spiritual Care services from the Chaplain are available 24 hours per day, seven days per week.

Music Therapy

NorthShore University HealthSystem includes Music Therapy as one means of ensuring comprehensive, holistic patient care. Music Therapy involves the therapeutic, evidence-based use of music by a board-certified music therapist to enhance and/or maintain physical, social, emotional and/or cognitive functioning for persons of all ages.

To reach a Music Therapist or to request Music Therapy services at Glenbrook Hospital, please call the Music Therapy referral line at 847.657.6878.

Language and Communication Services

As patients and families you have the right to have effective communication regarding your care and treatment in a language and communication device that you understand.

In-person Language Interpreters and Sign Language Interpreters are provided free of charge for patients with limited English proficiency and those who are hearing impaired. Phone-based language interpretation is available at all times for all languages, as well as telecommunication devices for the hearing/sight impaired.

Please ask your nurse or caregiver to arrange for assistive communication services/aids should you need medical care at any of our NorthShore locations.

Mail and Flowers

A volunteer will deliver mail and flowers to patient rooms.  They will also mail outgoing letters.  You may buy flowers, stationary, and postcards in the Gift Shop located on the first floor or at our online gift shop.  Flowers are not allowed in the Intensive Care Unit.  

Newspapers and Books

Complimentary copies of the Chicago Tribune and the Chicago Sun-Times are distributed daily by a volunteer who brings the newspapers to patient rooms each morning.  Books are also available from Volunteer Resources for your reading enjoyment.  For more information call Volunteer Resources at 847.657.5621.